Privacy Policy

At AussieRoam, we value your privacy and are committed to ensuring your personal information is handled respectfully and in line with privacy laws applicable in Queensland, Australia. This policy outlines our practices concerning the collection, use, and safeguarding of your Personally Identifiable Information (PII) as per Australian privacy standards.

 

What personal information do we collect?

When engaging with our site for services such as orders, registrations, or subscriptions, you might be asked to provide personal details such as your name, email address, mailing address, phone number, or payment information to enhance your experience with us.

 

Collection of Information

We gather information when you register, place an order, subscribe to our newsletter, respond to surveys, fill out forms, or enter information on our site.

 

Usage of Your Information

The information collected may be used in the following ways:

• To personalise and enhance your experience.

• To improve our website and services.

• To efficiently respond to your customer service requests.

• To manage site features like contests, promotions, or surveys.

• To process transactions swiftly.

• To send periodic emails regarding orders or other services.

 

How do we protect your information?

• We employ regular malware scanning for security.

• Your personal information is stored behind secured networks, accessible only by a limited number of persons with special access rights, who are obligated to keep the information confidential.

• All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

• Payment transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Data Protection Rights

As per the General Data Protection Regulation (GDPR) and Australian privacy laws, you have rights to access, erase, restrict processing, and object to the processing of your personal data. For any requests or concerns, please contact us at hello@aussieroam.com.

 

Cookies

Yes, we use cookies to enhance your experience by remembering your preferences and visits, understanding site interactions for future improvements, and compiling aggregate data on site traffic. You can manage cookies through your browser settings.

 

Third-Party Disclosure

We do not sell or trade your PII to outside parties. However, this excludes website hosting partners and others who assist us in website operation, business management, or serving you, provided they agree to keep this information confidential.

 

Third-Party Links

Our website does not include or offer third-party products or services.

 

Google Services

We use Google AdSense Advertising and implement specific Google services to compile data on user interactions.

 

Opting Out

Users can set preferences for Google advertising via the Google Ad Settings page or opt-out via the Network Advertising Initiative opt-out page or the Google Analytics Opt Out Browser add-on.

 

COPPA (Children Online Privacy Protection Act)

We do not market to children under 13.

 

Fair Information Practices

In alignment with Fair Information Practices, we will notify users via email and on-site notification within 1 business day should a data breach occur.

 

CAN-SPAM Act ompliance

We comply with the CAN-SPAM Act by not using false or misleading subjects or email addresses, identifying advertisements, including our business address, monitoring third-party email marketing compliance, promptly honoring opt-out/unsubscribe requests, and allowing users to unsubscribe via email links.

 

Unsubscribing

To unsubscribe from future emails, follow the instructions at the bottom of each email, or contact us directly.

 

Contact Us

For any questions regarding this privacy policy, please reach out to us at hello@aussieroam.com.

 

This policy is subject to updates and modifications to reflect changes in our practices or legal obligations. We encourage you to review it periodically.

​

Last updated: February 2024